Kohlugram is a traditional cane-sweetness brand offering products such as gur, khandsari, and shakkar for everyday Indian kitchens.

Our products are made for use in beverages, desserts, festive recipes, and everyday cooking. Product details may vary by item, so customers should check the relevant product page and packaging label before purchase and use.

Ingredients vary depending on the product.

Please refer to the product page and the product label for the most accurate ingredient information. If you have an allergy, dietary restriction, or ingredient-related question, please contact us before placing your order.

Email: hi@kohlugram.in

Store the product in a clean, dry, and airtight container, away from moisture, direct sunlight, and excessive heat.

Always use a clean, dry spoon when handling the product. Please follow the storage instructions printed on the product packaging, as storage guidance may vary by product.

Do not consume the product if the packaging appears damaged, open, or tampered with.

Pack sizes vary by product.

Kohlugram products may be available in 500 gram and 1 kilogram packs, depending on the product. Please check the individual product page for the current pack size, price, and availability.

To place an order:

Cash on Delivery is currently not available.

For assistance with an order, contact us at:

Email: hi@kohlugram.in
Phone/WhatsApp: +91 94661 70707

If your parcel appears damaged, open, leaking, or tampered with:

We will review the matter and, where applicable, arrange a replacement or refund according to our Refund, Cancellation, and Replacement Policy.

Email: hi@kohlugram.in
Phone/WhatsApp: +91 94661 70707

Orders are generally dispatched within 1–2 working days after confirmation.

Delivery is generally expected within 4–7 working days after dispatch, depending on the delivery location, courier availability, weather, and other operational factors.

Delivery timelines are estimates and may vary.

We aim to deliver across India, subject to courier serviceability for the customer’s PIN code.

Some remote or non-serviceable locations may not be eligible for delivery.

You may request cancellation within 12 hours of placing the order, provided the order has not already been dispatched.

To request cancellation, contact us as soon as possible with your order number.

Returns are not accepted only because a customer changes their mind or no longer wants the product.

Because our products are food items, returns or replacements are generally considered only for damaged, tampered, incorrect, or missing items.

Please refer to our Refund, Cancellation, and Replacement Policy for complete details.